The hotel offers amenities for your comfortable stay and unforgettable experiences
Well-Appointed Rooms
“The room exceeded my expectations with its stylish decor and comfortable furnishings, making my stay incredibly enjoyable.” view full review
Delicious Breakfast
“The breakfast spread was impressive, with a variety of options that catered to every taste, truly a great way to start the day.” view full review
Impressive Gym
“The gym was fantastic! I appreciated the new equipment and the ample space, allowing me to keep up with my fitness routine.” view full review
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
49 West 32Nd Street,
New York,
New York,
United States,
10001,
New York State
Map view
street view
49 West 32Nd Street,
New York,
New York,
United States,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
1.0
km
Square
Times Square
1.3
km
Landmark
Rockefeller Center
1.6
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.5
km
Park
The High Line
2.6
km
Park
Bryant Park
970 m
Park
Central Park
4.1
km
Library
New York Public Library
940 m
Church
St. Patrick's Cathedral
1.8
km
Stadium
Madison Square Garden
620 m
Park
Washington Square Park
2.1
km
405 Lexington and 42nd St.
Chrysler Building
1.5
km
Museum
Madame Tussauds New York
1.1
km
Museum
The Museum of Modern Art
1.5
km
175 5th Ave At 23rd St.
Flatiron Building
880 m
Theatre
Broadway
2.5
km
Mall
Fifth Avenue
1.6
km
Library
The Morgan Library & Museum
830 m
Park
Madison Square Park
760 m
Museum
Rubin Museum of Art
1.5
km
Tower
Trump Tower
2.2
km
Museum
Intrepid Sea
2.1
km
150 E 36th St # 158
Sniffen Court Historic District
970 m
34th Street
34th Street
710 m
Nearby
Square
Macy's
270 m
New York City
Manhattan Skyline
300 m
Square
Herald Square
260 m
Museum
Museum of Sex
570 m
Museum
The Museum at FIT
550 m
Restaurants
Eataly
760 m
200 5th Avenue
Petit Poulet
150 m
52 W 33rd St
Muk Eun Ji
70 m
34 W 32nd St
Shanghai Mong
70 m
30 W 32nd St
Jack Demsey's
180 m
36 W 33rd St Frnt 1
Son Ja Jang
70 m
34 W 32nd St
Turntable LP Bar & Karaoke
70 m
34-36 W 32nd St 5th Floor
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.3
Location
9.0
Service
7.6
Dining
6.5
Guest reviews
7.4/10
based on 8 reviews
4/5
based on 72 reviews
8.1
8.1/10 based on 853 reviews
#377 of 514 hotels in New York City based on Tripadvisor
Chris
United Kingdom,
April
2024
6.2/10
The hotel is currently under refurbishment, so there's some construction and scaffolding around, but it didn't bother me much. The rooms are in the process of being upgraded, which should be great once completed. I was surprised there was no fridge in the room, especially for storing fresh fruits and milk.
Rooms
7.0
The rooms are in the process of refurbishment, so they are not in their best condition yet. The absence of a fridge was unexpected for this type of hotel.
Service
5.0
The service could use some improvement. The staff member from Amsterdam checking at the entrance was a bit too strict and even used insulting words, not a pleasant experience. Room service and housekeeping were okay, but not exceptional.
Location
9.0
The location is fantastic, especially with excellent doormen. It's conveniently situated near Macy's, the Empire State Building, and other popular spots like The Vessel, Time Square, and Central Park. The subway station being nearby makes commuting easy.
Dining
5.0
The dining options were a bit disappointing. While there are good places nearby, the hotel's options felt limited and overpriced. I even had to pay extra for a simple hot chocolate for my son, which wasn't worth it. The staff didn't seem very friendly either.
Facilities
6.0
Facilities are average. It would be nice to see improvements in this area for a better guest experience.
Paul
United Kingdom,
January
2024
8.4/10
The hotel offers comfortable and clean rooms with complimentary tea and coffee but needs bathroom refurbishing. Tips are expected for services. The location is fabulous, close to key attractions yet away from the Times Square madness. The friendly staff ensures a spotlessly clean room. Dining meets expectations but could offer more variety. The hotel provides a good value for the money.
Rooms
8.0
The rooms are comfortable and clean with complimentary tea and coffee. Bathrooms need refurbishing.
Service
9.0
The staff is friendly and always willing to assist.
Location
10.0
The hotel's location is fabulous, adjacent to Macy's and Empire State, offering easy access to key attractions.
Dining
7.0
Dining options are within expectations but could have more variety.
Facilities
8.0
The hotel offers standard facilities similar to DoubleTree or Embassy Suites.
William
United Kingdom,
December
2023
6.4/10
Staying at this hotel was a mix of delight and letdowns. The rooms, though small and compact, were equipped with a large TV, a coffee maker, and a bathroom with a view of Broadway from the 11th floor, which remained surprisingly quiet at night despite the city buzz. However, for the high price paid, one might expect a bit more spaciousness and luxury.
Rooms
7.0
The rooms, though small, offered a nice view of Broadway from the 11th floor and had all the necessary amenities.
Service
5.0
The service was a bit disappointing as the staff seemed disinterested and inattentive, especially the personnel handling luggage and taxi requests. Room service and other services lacked the expected level of attentiveness.
Location
8.0
The hotel's location was fantastic, within walking distance of key attractions like Times Square and the Empire State Building. However, the high price did not truly reflect the value in terms of quality and service.
Dining
6.0
The dining experience was decent, with a good breakfast selection but it could get repetitive after a few days. There were occasional lines during peak breakfast hours, which could be frustrating.
Facilities
6.0
The hotel had all the basic facilities one might need for a comfortable stay, but there were some areas that lacked attention to detail and service quality.
James
United States,
November
2023
8.0/10
Staying at the hotel was a bit like being in the attic, considering it's in the heart of NYC. The room wasn't ready until 5 pm on the day of arrival, and there was an issue with my credit card for the second week of my booking, causing major inconvenience. However, the service was courteous and helpful, with standout assistance from a young man at reception. The location was accessible to all public transportation and key attractions, although the ongoing construction was a bit inconvenient. The dining experience at Cafe Martinique was delightful, offering a well-presented buffet with diverse options to suit everyone's taste.
Rooms
7.0
The room was a bit like being in the attic, but it was clean and comfortable.
Service
8.0
The service was courteous and helpful, with standout assistance from a young man at reception.
Location
9.0
The hotel's location was convenient for exploring the city, close to major attractions and public transportation.
Dining
8.0
The dining experience at Cafe Martinique was delightful, offering a well-presented buffet with diverse options.
Facilities
Michael
United Kingdom,
October
2023
7.8/10
The hotel is conveniently located near a subway station and close to Times Square, stores, and malls. The rooms, despite some construction and scaffolding, are clean and adequately spacious for a downtown NYC hotel. The facilities in the room, such as coffee and water availability, along with the staff's positive attitude and cleanliness, meet expectations for the price range.
Rooms
8.0
The rooms are clean and as spacious as expected for a downtown NYC hotel. The minor construction and scaffolding did not significantly affect my stay.
Service
7.0
The staff, although there were mixed experiences, were generally friendly, with standout professionals like Peter from reception. However, some interactions felt dismissive and rude.
Location
9.0
The location is fantastic, being steps away from the subway and a short walk to Times Square. It is convenient for exploring Manhattan, with easy access to malls, restaurants, and attractions.
Dining
7.0
The dining experience was satisfactory, with some positive aspects like fresh fruit, yogurt, and great bacon. However, there were some limitations in the menu options.
Facilities
8.0
The hotel provides basic facilities and amenities, including room service, dry cleaning, and housekeeping services.
Joseph
United States,
September
2023
8.0/10
This hotel was a mix of ups and downs. The rooms, though smaller than expected for an upgrade, were impeccably clean and detailed. The air conditioning system only blew hot air, which was a downside. The service was top-notch, with courteous and helpful staff at every interaction. The location was superb in Midtown Manhattan, providing easy access to the subway and prominent attractions. The dining experience, while offering a good variety, could get noisy and crowded at peak times. The facilities were well-kept and up to standard.
Rooms
7.0
The rooms were absolute tip top clean and dressed to the finest detail, but smaller than anticipated for an upgrade, and the air conditioning only blew hot air.
Service
9.0
The staff, from reception to door service, were extremely polite, courteous, and helpful throughout my stay.
Location
9.0
The hotel's location in Midtown Manhattan next to the subway station and within walking distance to major attractions made it very convenient. There were plenty of dining options nearby as well.
Dining
7.0
The breakfast selection was good and well stocked, but there were occasional lines during peak hours. The atmosphere could be a bit crowded and noisy.
Facilities
8.0
The facilities were well-kept and provided everything needed for a comfortable stay.
Kimberly
United States,
September
2023
7.4/10
My stay at the hotel was a mixed experience. While the room was neat, tidy, and well laid out, it was a bit cold at night due to windows that didn't shut properly. The room was slightly cramped for four people with hardly any space to open suitcases. On the bright side, it was clean and suitable for a solo traveler.
Rooms
7.0
My room was clean and good for one person.
Service
9.0
The service was very pleasant and helpful. The staff were excellent and paid attention to detail. They were also willing to offer advice about living in New York.
Location
8.0
The location of the hotel was an ideal stay in the heart of NYC, close to major attractions like Madison Square Garden, the Empire State Building, and within walking distance to Rockefeller Center and Macy's. Although it was near Penn Station and the subway, it was a bit far from the theater district and Times Square.
Dining
6.0
The dining experience at the hotel was adequate and not difficult to navigate. However, the breakfast was too expensive for what was offered.
Facilities
7.0
The facilities provided were basic and satisfactory. They met my expectations without any frills.
Jim
United Kingdom,
May
2023
8.2/10
The hotel is perfectly situated, right by the subway, ideal for every Manhattan commute. The rooms are cozy but a bit small, with a mild degree of street noise. The service is friendly and supportive, though buffet service could be more attentive. The dining options are pricy but included, with Japanese food available.
Rooms
7.0
The rooms, despite being a bit small, were cozy and comfortable for two persons.
Service
9.0
The service was friendly and supportive throughout my stay.
Location
10.0
The location is just perfect with access to the subway and various attractions within walking distance.
Dining
7.0
The dining options were a bit overpriced, but the Japanese food was delightful and included.
Facilities
8.0
The hotel offers necessary facilities for a comfortable stay.
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